Returns / Refunds Policy
Please observe the following return / refunds policy prior to purchasing any products :
General:
If in doubt about ANY provisions of this Policy please contact our office BEFORE making a purchase and get clarification.
A. Shipping & handling charges are not refundable.
B. Most of the products we sell through our websites come with the Unconditional Guarantee. That means, you may return a product you purchased from our website(s) for any reason within 30 days of your purchase for a full refund , except the following:
1. Extended Guarantees
Some products come with the guarantee or return policy that's different, often longer, than the standard 30 day return policy. We honor the guarantee that the speaker offers on their webinar.
2. Performance Guarantees
Some products may come with a performance guarantee. That means:
A. The purchaser is promised specific results from the use of the product. If promised results are not obtained - the guarantee will kick in.
B. However, a purchaser is required to perform certain activities, as explained by the product to achieve promised results; there may be other stipulations of what is required before the guarantee kicks in. If these stipulations are not satisfied by the purchaser - the guarantee will become null and void.
Performance guarantees and all the applicable stipulations are clearly announced on any such webinars.
3. No Refunds on Services and Consulting
Typically, all sales are final on any services, such as consulting, coaching, mentoring, credit repair services, etc. No refunds will be issued. The speaker will clarify this if they are offering such a service.
4. Sealed Information With Proprietary Software, Documents, Samples
If the package contains data/forms CDs with proprietary copyrighted items, such as software, marketing samples, legal forms, contracts, documents, etc. that are SEALED with the warning that opening such items will VOID the return privileges - do NOT open such items. Or you WON'T be able to return a product for refund. You can still examine the rest of the materials, i.e., study the manuals, listen to the audio CDs or cassettes, etc. But do NOT send the product back for return if you opened sealed items with warnings prohibiting returns.
5. Copyright Violations
All materials purchased through our website are copyright protected. None of the materials can be copied whether in printed, electronic, CDs, DVDs or any other format. Nor can they be copied or transferred from one media to another. Any such copyright violation shall void any return/refund privileges.
FOLLOW THESE STEPS If Returning A Product And Requesting A Refund
1. Check If Your Purchase Is Eligible For A Refund.
(See"General" section above to determine if your purchase is qualified for a refund). If so...
2. Print This Information To Adequately ID Your Purchase & Enclose With Your Return:
- Your Full Name
- Your e-mail address
- Your Order Id (If you order was processed online you should have received an e-mail receipt for your purchase that has your totals, product name, billing information, etc.)
- Your Telephone Number
3. Make Sure Product Isn't Damaged
The product you're returning must be in a "like new, same as shipped to you, ready to resell" condition. That means no scratches, no tears, bends, all printed pages in order, all audio CDs or tapes are present, and inserted in the original cases. There will be a 15% restocking charge if a product is returned in not "like new ready to resell condition".
4. For All Valid Returns, ship the product to:
For products authored by one of our joint venture partners (usually those you purchased through a webinar): Ship to JV partner's return address. Please contact the author of the product for a return address and ship the package there. The contact information should be marked on the course packaging and/or Manuals. Email us to connie@RealEstateHomeBootCamp.com if you're having troubles locating contact information for the author. We'll be glad to help.
5. Notify Us Of Your Return
Email a copy of the information above (#2) with the note you've sent the product for a refund to connie@RealEstateHomeBootCamp.com so we know you’ve sent it to joint venture partner and track your return. As soon as receive authorization from the Joint Venture Partner (webinar Speaker) that they have received your return in re-saleable condition & any conditions have been met regarding your refund, we will initiate a prompt refund to you.
We thank you for placing your trust and confidence with us and appreciate your business.
We are glad that we can bring the some of the very best real estate and business trainers to YOU!
